Terms of Service

1. Who we are

Social Studio is operated by AgentJoy LLC. You can reach us any time at joy@agentjoy.io.

By creating an account or using the service you agree to these terms. If you are using Social Studio on behalf of a business, you confirm you are allowed to accept these terms for it.

2. Your account

You need an account to use the studio. Keep your login details private and let us know quickly if you think someone else has access to your account.

You must be at least 18 years old, or the age of majority where you live, to use Social Studio.

3. Plans, trials and payment

Paid plans are billed monthly or annually in advance. Where a plan offers a 7-day trial, a card is collected up front and the first charge happens when the trial ends unless you cancel before then.

Plans include monthly allowances (for example calendars, posts, carousels and videos). Extra usage packs can be bought separately and are used once your monthly allowance runs out. Usage packs are non-refundable once spent.

You can cancel at any time from the billing page in the studio. Cancelling stops future charges; your plan stays active until the end of the period you have already paid for. We do not give partial refunds for unused time.

Prices can change. If we change the price of your plan we will tell you by email before it takes effect, and you can cancel if you do not want to continue.

4. Your content

You keep ownership of everything you upload and everything the studio creates for you. You give us permission to store and process it so we can run the service, including sending posts to the social accounts you connect.

You are responsible for what you publish. Do not upload content you have no right to use, and do not use Social Studio to publish anything unlawful, deceptive, hateful or infringing.

5. AI-generated content

Captions, graphics, videos and ad copy are generated automatically and can contain mistakes, inaccurate claims or unintended similarity to other work. Review everything before it goes out.

You are responsible for checking that anything you publish is accurate, compliant with advertising rules and appropriate for your audience.

6. Connected accounts and third parties

When you connect Facebook, Instagram, LinkedIn or X, you also agree to their terms. Those platforms can change their rules, limits or access at any time, which may affect scheduling and publishing.

Ad campaigns you create here are subject to each ad platform's review and policies. You pay ad spend directly to the ad platform, never to us.

7. Acceptable use

Do not try to break, overload, reverse engineer or resell the service, and do not use it to send spam or run automated posting at a scale designed to game a platform.

We may suspend or close accounts that break these terms or put the service or other customers at risk.

8. Availability and liability

We work hard to keep Social Studio running but the service is provided as-is, without guarantees of uninterrupted availability, specific results, reach, engagement or revenue.

To the extent the law allows, AgentJoy LLC is not liable for indirect or consequential losses, lost profits or lost data, and our total liability is limited to what you paid us in the 12 months before the claim.

9. Changes and ending the agreement

We may update these terms as the product changes. If a change matters to you we will tell you by email or in the app. Continuing to use Social Studio after a change means you accept the updated terms.

You can stop using the service and delete your account at any time. We may end the agreement with reasonable notice, or immediately if you break these terms.

10. Governing law

These terms are governed by the laws of the United States and the state in which AgentJoy LLC is registered, without regard to conflict-of-law rules.